Shipping & Refund Policy

By placing an order on this website, the customer is presumed to be in agreement with the following policy.

To ensure that you receive all email communications from the seller, please "whitelist" this store's address (therebelshopllc@gmail.com). Instructions on how to do this can be found online by searching "How to Whitelist an Email in Gmail, Outlook, Yahoo, and More."

All returns for refund must be authorized via email and products must be unopened and/or in resellable condition. The customer is responsible for return shipping costs unless the return has been made necessary by a mistake on the seller's part.

Smaller orders are normally shipped via First Class Mail with the U.S. Postal Service. Larger orders will be shipped via either U.S. Postal Service or United Parcel Service, whichever is least expensive. If you would like to make other arrangements, please email the seller at therebelshopllc@gmail.com or call 706-499-0259 during business hours (displayed at the bottom of this page).

International (except Canada) credit and debit cards are currently being declined by the card processor for this site and can only be processed manually by the seller. International customers (except Canada) must select check/money order when submitting an order and then email or text the card information to the seller. Please keep in mind that international shipping is expensive and that some of the larger products may require an additional surcharge. The seller does not currently ship to either the United Kingdom or the European Union due to new VAT regulations.

The shipping address provided by the customer is copied and pasted into a postage program. If there are errors in the provided address and the package is returned, the customer is responsible for the cost of reshipment. No refunds will be issued for merchandise that is lost due to an incorrect address.

Normal delivery time of orders is 10-14 days, depending on product availability. Many products on this website are manufactured or printed on demand and may require a longer delivery time (these are noted on the product pages). You will be notified if an unexpected delay occurs.

A 20% processing fee will be applied to custom orders at the discretion of the seller if they are cancelled by the customer after being submitted to the manufacturer. Personalized orders cannot be cancelled after they have been processed.

The Rebel Shop is mainly a one-man operation. The seller strives to fill orders as quickly as possible, but this is not Amazon. The months of June, July, and December are especially busy here and the increased volume of website and physical store traffic may cause additional delays. Your patience and courtesy is greatly appreciated! (Rudeness will result in immediate order cancellation and account deletion)

Shipping charges are based on the subtotal of your order and cover the cost of postage and packing materials. These charges are kept as reasonable as possible, but the seller has no control over shipping rate increases. If the actual shipping costs are significantly less than stated below, the difference will be refunded to your account.